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Cannot reproduce: HxD V2.1 The company name cannot be empty

Posted: 30 Sep 2018 00:37
by vincentlu
Hi ! Sir,

I got error message belw,
The company name cannot be empty.

Thank you.

Re: HxD V2.1 The company name cannot be empty

Posted: 30 Sep 2018 00:51
by Maël
Which language of HxD are you using, and which edition (portable or installable) and what Windows version/language?

Also when does it happen, at startup or end or when?
Thanks.

Re: HxD V2.1 The company name cannot be empty

Posted: 30 Sep 2018 01:19
by vincentlu
Hi ! Sir,

language of HxD : English
which edition : Portable
Windows version/language : Windows 7 X64 / Traditional Chinese
when does it happen : Startup

Thank you.

Re: HxD V2.1 The company name cannot be empty

Posted: 30 Sep 2018 19:46
by Maël
I tried it under Windows 10 x64 Simplified Chinese, and I couldn't reproduce it.

I'll add logging to HxD so we can find out what happens. Have you tried moving HxDx64.exe to a new folder so that the settings folder is recreated? Does it still show this error at startup?

Re: HxD V2.1 The company name cannot be empty

Posted: 30 Sep 2018 21:58
by vincentlu
Hi ! Sir,

I try again,it is OK.
I have no ideas about this error.

The messages for what ?
The company name cannot be empty
The product name cannot be empty

Thank you.

Re: HxD V2.1 The company name cannot be empty

Posted: 01 Oct 2018 01:33
by Maël
vincentlu wrote:
30 Sep 2018 21:58
I try again,it is OK.
I have no ideas about this error.
Do you mean you don't see the error anymore?

Re: HxD V2.1 The company name cannot be empty

Posted: 02 Oct 2018 18:04
by vincentlu
Yes.
It works very well.

Re: HxD V2.1 The company name cannot be empty

Posted: 03 Oct 2018 16:48
by Maël
So, I'll close it as "cannot reproduce" since we both seem to not be able to trigger this behavior.